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Receive personal advice from our Skins Experts
Our online Skin Experts are available to provide expert advice in person, discuss our refined products, or answer any other questions.
The team is available weekdays from 8:00 AM to 5:00 PM.
Questions or Need Help?
Our Customer Experience team is ready to help you. We strive to provide the best possible service and will respond to your inquiry within 24-48 hours.
Order- or account-related questions? Please include your name, address, and order number with your message so we can help you faster.
Feedback or Complaints? Not satisfied with our products or service? Let us know via one of the contact options. We're happy to work with you to find a solution.
Product information? Looking for details about a product, its usage, or availability? Send us your question and our team will gladly provide the information you need.
Getting in touch with us is easy and convenient!
1. Contact Our Stores:
If you prefer a personal touch, you can reach out to our stores directly. Just click here for all the information you need.
2. Live Chat Support:
Need quick assistance? Our friendly customer service team is available on Live Chat during working hours.
3. Send Us a Message:
If our chat is offline, no worries! Send us a message using the form below. We'll do our best to get back to you within 24-48 hours.
Send Us a Message:
If our chat is offline, no worries! Send us a message using the form below. We'll do our best to get back to you within 24-48 hours.
Live Chat Support:
Need quick assistance? Our friendly customer service team is available on Live Chat during working hours.
Contact Our Stores:
If you prefer a personal touch, you can reach out to our stores directly. Just click here for all the information you need.
Call us Directly:
Phone number: 011 809 4133
Monday - Friday 8:00 - 16:00
Weekends: Closed
Public Holidays: Closed