Please note that Sample Service is closed for the festive period and will be available on 3 January 2025.

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Delivery Information

  • Your order will be delivered by a third-party courier company.
  • We offer free delivery on orders over R750.00.
  • Delivery fee on orders under R750.00 will be calculated at Checkout.
  • Your parcel will be delivered within two to five (2-5) working days after your order has been placed (nationwide in major city centres).
  • We deliver to Namibia, Mozambique, Botswana, Zimbabwe, Lesotho & Eswatini.
  • We charge a flat rate of R570 for orders outside of South Africa to the above mentioned countries.
  • Upon checkout and order confirmation our dispatch manager will be in contact with you to share customs forms and duties information.
  • All forms to be completed and duties paid by the customer prior to the order being released.
  • You have the option to collect your order from one of our Skins Cosmetics stores.
  • If you have selected store pick up, Please allow 1-3 woking days for delivery. Our store will be in contact with you as soon as your order is ready for pick up.
  • You need to present valid identification when you pick up your package (passport, ID card or driver's license).
  • You are also required to print and present your order confirmation.
  • There are no delivery charges for this service.
  • Please select the “Gift Wrap” option at Checkout.
  • There is no additional charge for this service.
  • Despite careful monitoring, and in exceptional cases, we might not have the product you ordered in stock. In that case, the purchase amount of the product, including shipping costs, will be credited to you
  • During very busy periods, alternate delivery times should be taken into consideration for all delivery options.

 

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