Privacy Policy

Please read this Privacy Policy carefully as it contains important information about the use of any personal information which you provide to us. Your privacy is always important to us. We are committed to protecting that privacy whenever personal information is requested from you. Provided it is reasonably possible, we use or disclose your personal information in the manner stated in this Privacy Policy.

1. Skins Cosmetics is committed to protecting your privacy. This privacy policy together with our terms and conditions explains:
Personal information we collect and store;
• how we collect and store it;
• the purposes for which we collect, store, use and disclose it;
• your right to access and seek corrections;
• how you may complain about privacy matters;
• our sharing of your personal information with third parties and cross border.
 
2. If you have any questions concerning your personal information, please click here to contact us.
 
3. Personal information is defined as all information about you as an identifiable individual, including your name, address, email address, telephone number, and identity number.
 
4. Collection and processing of Personal Information
4.1. Skins Cosmetics collects and processes personal information that is reasonably necessary for its business functions and activities which include but are not limited to the following:
• transacting online at www.skins.co.za and making of any online purchase(s)
• opening an account on www.skins.co.za
• taking part in our promotions, surveys, and/or competitions when applicable.

4.2 Skins Cosmetics may also collect personal information about you through accessing data and then analysing from other sources together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, Skins Cosmetics may collect information about you using technology which is not apparent to you, for example “cookies”. An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data stored on the user's computer by the web browser while browsing a website. Cookies are designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart) or to record browsing activity (including clicking buttons, logging in, or recording which pages were visited in the past). Cookies may also be used to remember pieces of information that the user previously entered form fields, such as names, addresses, and passwords. We do not store credit card details. You can disable our use of cookies by configuring your browser accordingly. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited.

4.3. In order to register for certain services or to enter competitions or promotions offered through our website from time to time Skins Cosmetics may also collect relevant personal information and use such information to provide the services to you. Skins Cosmetics may also use such information for its own internal purposes including –
• establishment and verification of your identity;
• maintenance and updates to our customer databases; and
• marketing, product research and development purposes.
 
5. Storage of personal information
5.1. Skins Cosmetics uses all reasonable endeavours to put in place and maintain secure electronic procedures and systems to ensure accuracy and to eliminate risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information with reference to accepted technological standards.

5.2. The Skins Cosmetics web site uses an industry standard 128-bit Server CA certificate to implement Secure Sockets Layer (SSL) encryption to encrypt transmission of sensitive information between the user’s browser and our web server. SSL security is among the best approaches available today for secure commerce transactions. All personal information of our users is encrypted in order to ensure that it cannot be read during the transmission of information over the internet.
 
6. Personal information shared
6.1 Skins Cosmetics will not sell, rent or otherwise disclose your personal information to any third party without your express and informed consent, provided that by using our website and/or subscribing for any of our services, you provide said consent for Skins Cosmetics to disclose your personal information to third parties as follows –
6.1.1 to third party companies employed by Skins Cosmetics to provide services for us, including for example, our website hosting and development company may require access to your personal information to perform their functions and not for any other purpose;
6.1.2 to transfer Skins Cosmetics’ s customer database/s, including personal information contained therein, to any third party who acquires all or substantially all the assets or shares in our company or our website service whether by sale, merger, acquisition or otherwise;
6.1.3 to governmental agencies, exchanges and other regulatory or self-regulatory organisations if Skins Cosmetics is required to do so by law or if we believe that such action is necessary to -

6.1.3.1 comply with the law or with any legal process;
6.1.3.2 protect and defend our rights and property or that of our customers and companies in our group;
6.1.3.3 prevent fraud or abuse, misuse or unauthorised use of our website; and/or
6.1.3.4 protect the personal safety or property of our customers or the public (if you provide false or deceptive information about yourself or misrepresent yourself as being someone else, Skins Cosmetics will disclose such information to the appropriate regulatory bodies and commercial entities).

6.2 Skins Cosmetics reserves the right to share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or business associates and partners. This does not involve disclosing any personal information which can identify any individual consumer in any way.
 
7. Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of third-party websites or the way they use cookies and advise you to read the privacy statements of each website you visit which collects personal information.
 
8. Accuracy of Information
It is important that the information we have about you is accurate and up to date. If your personally identifiable information changes you may correct or update it online. We cannot be liable for any information that is inaccurate and/or obsolete.
 
9. Communicating with us
It is important that the information that Skins Cosmetics has about you is accurate and current. If you would like to receive a copy of the information we hold about you (subject to our right to charge you a fee to cover our expenses in this regard), to correct or update your information, or to ask any questions about this privacy policy, please contact us.
 
10. Access to your personal information
Skins Cosmetics will provide you with access to any of your personal information it holds (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Privacy Officer. Before Skins Cosmetics provides you with access to your personal information proof of identity will be required. Skins Cosmetics may, at its discretion and in addition, charge a fair fee for giving access to your personal information if your request requires substantial effort on our part.
 
11. Communicating with you / Opting Out
As an existing customer, we provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletters and/or promotional communications, you may opt-out of receiving them by:
• following the instructions included in each newsletter or communication
• updating your registered profile preferences on our website.
 
12. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy from time to time, in which case the amended Privacy Policy will supersede and replace any previous policies with effect from the date on which it is posted on this website. Wherever possible, we will give you notice of any changes prior to their implementation. Please visit this Privacy Policy regularly to familiarise yourself with the latest version and to understand what we can do with your personal information. This Privacy Policy forms part of the Terms and Conditions of use for this website.
 
13. Skins Company Information
For the purposes of the ECT Act, Skins Cosmetics’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
Full Name: African Sales Retail (Pty) Limited t/a Skins Cosmetics, under license, a private company registered in South Africa with registration number. 2017/128912/07
Main Business: Online and Mall Retailer of perfumery, cosmetics, skin care, candles, diffusers, home wares and related accessories
Physical address for receipt of legal service (also postal and street address): 225 2nd Street, Corner 16th Road, Halfway House, Midrand, 1685. Johannesburg, Gauteng, South Africa.
Contact Number: 011 809 4000

Privacy Policy Officer
Cornelius Hlebela
corneliush@asco.co.za
011 809 4058

Website Technical Lead
Johan van Noordwyk
johanvn@asco.co.za
011 809 4059